Terms of use
Welcome
1. Welcome to Contizoe Global Solutions. We are a leading provider of customs clearing and procurement services, committed to ensuring a seamless experience for all our clients in international trade.
2. Our mission is to facilitate smooth customs clearance and supply chain management by providing reliable and efficient services that cater to the diverse needs of our clients.
3. By engaging with us, you acknowledge and agree to these Terms and Conditions, which govern the relationship between Contizoe Global Solutions and our clients. These terms cover the services we offer and the responsibilities and obligations of both parties.
Please take a moment to review these terms carefully. Your use of our services indicates your acceptance of these terms.
Services We Provide
4. Customs Clearing: We provide efficient customs clearing services to ensure that goods pass through customs without unnecessary delays. Our team handles all paperwork, declarations, and regulatory compliance to streamline the process.
5. Procurement: We offer procurement services that include sourcing goods from reliable suppliers, negotiating terms, and managing logistics to ensure timely delivery of goods.
Client Responsibilities
6. Accurate Information: Clients are required to provide accurate and complete information about their shipments, including all necessary documentation. Failure to do so may result in delays or additional charges.
7. Payment: Clients agree to pay all fees and charges associated with our services, as outlined in the service agreement or invoice. Payments must be made within the specified timeframes to avoid penalties or suspension of services.
Fees and Charges
8. Service Fees: Our service fees are based on the scope of the work required, including customs clearance and procurement services. These fees will be clearly outlined in our service agreement or quotation provided to the client.
9. Additional Costs: Clients may be responsible for additional costs incurred due to delays, errors, or omissions in the information provided. These may include penalties, storage fees, or other charges imposed by customs or third-party service providers.
Confidentiality and Data Protection
10. Confidentiality: We are committed to maintaining the confidentiality of all client information and will not disclose any sensitive data to third parties without the client’s consent, except as required by law.
11. Data Protection: We adhere to data protection laws and take all necessary steps to safeguard personal and business information provided by our clients. For more details, please refer to our privacy policy.
Limitation of Liability
12. Limitation of Liability: Contizoe Global Solutions will not be liable for any direct, indirect, or consequential damages arising from delays, loss of goods, or any other issues beyond our control, including natural disasters or governmental actions.
Amendments to Terms
13. Changes to Terms: We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website and will become effective immediately upon publication. Clients are advised to review these terms periodically to stay informed about any updates.
Dispute Resolution
14. Dispute Resolution: In the event of a dispute between Contizoe Global Solutions and the client, we will seek to resolve the matter through amicable negotiations. If a resolution cannot be reached, the dispute may be referred to a recognized arbitration body.
15. Governing Law: These Terms and Conditions are governed by the laws of the jurisdiction in which Contizoe Global Solutions operates. Any legal proceedings will take place in the relevant courts of that jurisdiction.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or concerns, please contact us for clarification.