Privacy Policy

Privacy Policy

Welcome to Contizoe's Privacy Policy

1. Hi, we're Contizoe Pty Ltd and welcome to our privacy policy. This policy sets out how we handle personal information and applies across all of Contizoe's businesses, including Contizoe Market, Contizoe Studio and Tuts+ (the Sites).

2. When we say 'we', 'us' or 'Contizoe' it's because that's who we are and we own and run the Sites. If we say 'policy' we're talking about this privacy policy. If we say 'user terms' we're talking about the rules for using each of the Sites. Take the time to read this policy because it forms a part of the user terms for each of our Sites. By using any of our Sites, you agree to this policy. If you do not agree to this policy we won't take it personally, but please do not use our Sites.

What type of personal information do we collect?

3. We collect certain personal information about visitors and users of our Sites. The most common types of information we collect are things like: user names, member names, email addresses, other contact details, payment information such as payment agent details, transactional details, support queries, forum comments and web analytics data. We may also collect personal information from job applications and this information may be used to assess an applicant's suitability for employment. Information or an opinion is your "personal information" if it is about you as an identified or identifiable individual.

How we collect personal information

4. We may collect personal information directly when you provide it to us, automatically as you navigate through the Sites or through other people when you use services associated with the Sites.

5. When you provide personal information to us via the Sites you're consenting to us collecting and using that information in line with this policy and the user terms of each of the Sites. You are likely to provide personal information when you complete membership registration and buy or provide items or services on our Sites, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

6. If you choose not to provide personal information, we may not be able to provide you with our services and you may not be able to carry out transactions or access the full range of features available through our Sites.

Personal information we collect about you from others

7. Although we generally collect personal information directly from you, we may on occasion also collect information about you from other people (such as the payment provider account details required to process a transaction) and by using tracking technologies such as cookies, web beacons and other web analytics software or services.

How do we use personal information?

8. We may use your personal information in order for us to:

1. operate the Sites and provide you with services described on the Sites, like to verify your identity when you sign in to any of our Sites, to facilitate and process transactions that take place on the Sites, to respond to support tickets and to help facilitate the resolution of any disputes
2. customise our services and websites, like advertising that may appear on the Sites, in order to provide a more personalised experience
3. update you with operational news and information about our Sites and services like to notify you about changes to our Sites, website disruptions or security updates
4. provide you with information that you request from us or, where we have your consent to do so, provide you with marketing information about products and services which we feel may interest you
5. carry out technical analysis to determine how to improve the Sites and services we provide
6. monitor activity on the Sites, like to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites
7. manage our relationship with you, like by responding to your comments or queries submitted to us on the Sites or asking for your feedback or whether you want to participate in a survey
8. manage our legal and operational affairs
9. train Contizoe staff about how to best serve our community
10. provide general administrative and performance functions and activities.

When may we disclose your personal information?

9. We may disclose personal information to people like:

1. companies that are in the Contizoe group of companies
2. subcontractors and service providers who assist us in connection with the ways we may use personal information (as set out above)
3. our professional advisers (lawyers, accountants, financial advisers etc)
4. regulators and government authorities in connection with our compliance procedures and obligations
5. a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase
6. other people where we are authorised or required by law to do so.